Returns & Exchanges

At Pehnawa, we want you to be completely satisfied with your purchase. If your new outfit isn't the perfect fit, we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags.

Return Process

• 1.
  Initiate Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the garment in its original packaging, ensuring all brand tags and invoices are included inside the parcel.

• 3.
  Schedule Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the package.

• 4.
  Quality Check & Refund

  After the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.